Defining the VITO intranet with all stakeholders together

A new intranet for VITO

"VITO was happy to work together with Human Interface Group on this project. The expertise of Human Interface Group in UX consultancy together with their experience in projects that need involvement of a diversity of people during the analysis and design phases, were of great value in this project. Although the change management ultimately was the responsibility of VITO, Human Interface Group offered important contributions with the iterative design approach, the communication plan and the training guides."

Peter Konings, ICT Manager

  • The challenge

    New ways to share information amongst researchers

  • The result

    A future-proof intranet due to the maximal involvement of the employees

  • 2012

  • Project based

 

Approach

  • Observations
  • Interviews
  • Stakeholder workshops
  • Mock-ups
  • Graphical design
  • Communication & training approach
  • Migration plan
  • UI specifications

 

 

  • In recent years VITO has outgrown its local roots and has become an international organization in which many international researchers have found a place to work. No wonder VITO also started thinking about new ways to share information amongst researchers. One of the communication and information sharing tools that needed to be tackled was the intranet.

  • Our whole approach of the project resulted in users who believed in the new intranet. It was not something that was provided to them, but it was something that they helped to create. It was their intranet. And it was the start of a new era for the employees of VITO.

  • We involved users from the start. We listened to them and discussed their wishes and concerns with them, but also made users listen to each other. We made people aware that they were not the only ones with wishes and demands; and opened their eyes for other viewpoints and ideas.

  • We defined a communication and training approach and we set up a migration plan. This provided the HR department with all the elements they needed to keep users involved during the development and implementation of the new intranet.

 

"VITO was happy to work together with Human Interface Group on this project. The expertise of Human Interface Group in UX consultancy together with their experience in projects that need involvement of a diversity of people during the analysis and design phases, were of great value in this project. Although the change management ultimately was the responsibility of VITO, Human Interface Group offered important contributions with the iterative design approach, the communication plan and the training guides."

Peter Konings, ICT Manager

  • The challenge

    New ways to share information amongst researchers

  • The result

    A future-proof intranet due to the maximal involvement of the employees

  • 2012

  • Project based

 

Approach

  • Observations
  • Interviews
  • Stakeholder workshops
  • Mock-ups
  • Graphical design
  • Communication & training approach
  • Migration plan
  • UI specifications

 

 

Approach

  • Observations
  • Interviews
  • Stakeholder workshops
  • Mock-ups
  • Graphical design
  • Communication & training approach
  • Migration plan
  • UI specifications

 

 

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